Returns Policy

Buy Globe Refund & Return Policy

At Buy Globe, we want you to be satisfied with your purchase. Please read our refund and return policy carefully to understand your rights and responsibilities when returning a product.

Change of Mind Returns

We accept change of mind returns under the following conditions:

• The return request must be made within 7 days from the date the product was shipped and received.
• The product must be unused, unopened, and in its original packaging.
• If the package has been opened, a 3% restocking fee will apply.
• Return shipping costs are the responsibility of the customer.

To initiate a return, please contact us at buyglobeau@gmail.com for return instructions and the return address.

Faulty, Damaged, or Incorrect Items

If you receive a product that is faulty, damaged, or incorrect, please contact us immediately. We will assess the issue and, if eligible:

• Offer a replacement, repair, or refund, depending on the circumstances.
• Cover return shipping costs if the fault is confirmed.

Proof of purchase and photos of the issue may be required to process your claim.

Exclusions & Non-Returnable Items

The following items cannot be returned for a change of mind:

• Products that have been used or not in original packaging.
• Items classified as final sale or non-refundable at the time of purchase.

How to Request a Return

To request a return or refund, please contact buyglobeau@gmail.com with:

• Your order number and proof of purchase.
• A description of the issue (if faulty or incorrect).
• Photos of the product (if applicable).

Our team will review your request and provide further instructions.

Additional Information

• Refunds will be processed via the original payment method within a reasonable timeframe.
• We reserve the right to reject returns that do not meet our policy conditions.

For any questions, reach out to us at buyglobeau@gmail.com.